Last Updated: October 21, 2013

PTSTUTORS,  Inc. and Professional Tutoring Services of Silicon Valley ("PTSTUTORS") are committed to protecting the privacy of your information. This Privacy Policy is designed to help you understand how we collect, transmit, and store information about our users. This Privacy Policy is not a contract and does not create any legal rights. Providing your information is voluntary and your use of the site after the effective date of this document constitutes your acceptance of this Privacy Policy.

Information We Collect

In a means for you to receive the most benefit from our site, we collect user submitted, personally identifiable information when you access the site. We only ask site users to submit the lowest amount of information necessary to use our service. Such information may include your name, password, zip code, email address, and phone number for communication purposes. 

Information may be submitted to the website or via phone or email when communicating with one of our representatives. For students and parents, we may collect information related to your documentation and payment for tutoring sessions. However, we will not store financial information. For tutors, PTSTUTORS will need your Social Security number (SSN) or Federal Employer Identification number (FEIN) for tax purposes, but this is not collected or stored on the web site.

We also gather non-personally identifiable information when you use the site. Such data is compiled in aggregate and includes things like the referring URL and the type of browser you may be using to access the site. This data is used to better understand and enhance the user experience on the site.

Use of Cookies

A cookie is a small text file that is sent to your browser from a web server and may be stored on your computer’s hard drive. No personally identifiable information is stored in our cookies. PTSTUTORS uses cookies to better customize your experience on the site based on user attributes. While you may elect to disable or delete cookies from your browser at any time, please note that this action may limit your use of PTSTUTORS services that require cookies.

Data Transmission and Storage

PTSTUTORS is dedicated to keeping your information private and secure. Once information has been collected, we keep the information encrypted off line in our database for added security.

Financial Information

If you elect to pay for tutoring sessions with a credit card, you will need to enter your name, credit card number, expiration date, and address information associated with the account. All financial information is collected and stored securely by the payment processor, PayPal or Authorize.net (in compliance with the Payment Card Industry Data Security Standard (PCI DSS)). PTSTUTORS does not retain or store your financial information.

Personal Security

Please remember to help keep the site secure by never sharing your username or password. If you think your password may have been compromised, please change it immediately or contact PTSTUTORS for additional assistance.

Information Sharing

As part of facilitating the arrangement of tutoring sessions, PTSTUTORS shares a minimum amount of information between tutors and students. PTSTUTORS will not disclose or sell your personally identifiable information without your consent. However, we reserve the right to release non-personally identifiable information collected in aggregate.

PTSTUTORS provides functions for students and tutors to exchange messages. Site Administration may view these messages at any time to ensure compliance with Site guidelines as specified in the Terms of Service.

Minors

PTSTUTORS does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, it is important that you do not provide your contact information or any other personally identifiable information to PTSTUTORS If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact PTSTUTORS to have this information removed.

Transfer of Business and Legal Requests

In the event of a change in control of PTSTUTORS, personal information may be exchanged as part of a merger, sale, or other business transfer. If such a transfer makes a material change to this Privacy Policy, we will notify you of any changes.

PTSTUTORS may disclose personal information when we believe such action is necessary to comply with the law or enforce or apply our Terms of Service.

Your Choices

Periodically, PTSTUTORS may send you email communications detailing new features or promotions on the site. You may “opt-out” from these messages by using the link at the bottom of the email. We may also send you email messages about the status of your account or any notices as required by law. You may not opt-out of receiving these administrative emails so long as you continue to use this voluntary service.

Privacy Policy Changes

From time to time, PTSTUTORS reserves the right to change this Privacy Policy due to modifications to the site’s features and functionality. Any changes will be posted here and indicate the new effective date of the Privacy Policy at the top of the document. While you are an active user of our service, we encourage you to periodically review the Privacy Policy for any updates.

Contact Information

Questions regarding this Privacy Policy should be directed to info@ptstutor.com or to the mailing address below.
PTSTUTORS, Inc.
699 Los Altos Ave.
Los Altos, CA 94022